Service, quality & customer satisfaction edisi 5/Fandy Tjiptono, Gregorius Chandra

Service, quality & customer satisfaction edisi 5/Fandy Tjiptono, Gregorius Chandra

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Bibliographic Details
Main Authors: TJIPTONO, Fandy, Chandra, Gregorius
Format: Umum
Language:Indonesia
Published: Andi 2019
Subjects:
CUSTOMER RELATIONS
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id oai:lib.uajy.ac.id:0000058371
record_format oai_dc
spelling oai:lib.uajy.ac.id:00000583712022-04-01 00:00:00.000Service, quality & customer satisfaction edisi 5/Fandy Tjiptono, Gregorius ChandraTJIPTONO, FandyChandra, GregoriusCUSTOMER RELATIONSAndi2019Umumxx, 436 p. : ilus. ; 23 cm658.812 TJI s ISBN:978-623-01-0303-2Indonesiahttps://siquest.uajy.ac.id/description/0000058371
institution Universitas Atma Jaya Yogyakarta
collection Perpustakaan Yogyakarta
language Indonesia
topic CUSTOMER RELATIONS
spellingShingle CUSTOMER RELATIONS
TJIPTONO, Fandy
Chandra, Gregorius
Service, quality & customer satisfaction edisi 5/Fandy Tjiptono, Gregorius Chandra
description
format Umum
author TJIPTONO, Fandy
Chandra, Gregorius
author_facet TJIPTONO, Fandy
Chandra, Gregorius
author_sort TJIPTONO, Fandy
title Service, quality & customer satisfaction edisi 5/Fandy Tjiptono, Gregorius Chandra
title_short Service, quality & customer satisfaction edisi 5/Fandy Tjiptono, Gregorius Chandra
title_full Service, quality & customer satisfaction edisi 5/Fandy Tjiptono, Gregorius Chandra
title_fullStr Service, quality & customer satisfaction edisi 5/Fandy Tjiptono, Gregorius Chandra
title_full_unstemmed Service, quality & customer satisfaction edisi 5/Fandy Tjiptono, Gregorius Chandra
title_sort service, quality & customer satisfaction edisi 5/fandy tjiptono, gregorius chandra
physical xx, 436 p. : ilus. ; 23 cm
publisher Andi
publishDate 2019
callnumber-raw 658.812 TJI s
callnumber-search 658.812 TJI s
isbn ISBN:978-623-01-0303-2
_version_ 1740836074255548416

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