Service with Character : 18 prinsip keberhasilan layanan di era horizontal dalam menciptakan loyalitas dan rekomendasi pelanggan
ix+298 hlm.; 21 cm.
Saved in:
Main Authors: | Hermawan Kartajaya, Adhi Ridwansyah |
---|---|
Language: | Indonesian |
Published: |
PT. Gramedia Pustaka Utama
2012
|
Subjects: | |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Service with character: 18 prinsip keberhasilan layanan di era horizontal dalam menciptakan loyalitas dan rekomendasi pelanggan
by: KARTAJAYA, Hermawan
Published: (2012) -
Branding with Character: 18 Prinsip Keberhasilan di Era Horizontal dalam Membangun Merek yang Dicintai dan Dibela Pelanggan
by: KARTAJAYA, Hermawan
Published: (2012) -
CUSTOMER Service Cara Efektif Memuaskan Pelanggan
by: YUTI, Oka A.
Published: () -
Analisis layanan anak di balai layanan perpustakaan unit grhatama pustaka DPAD DIY berdasarkan IFLA guidelines for library services to children aged 0-18
by: Arin Krisdiana
Published: (2019) -
Customer Service and Support :
Layanan dan dukungan kepada pelanggan; penerapan strategi yang efektif
by: Armistead, Colin G.
Published: (1996)