Gaspersz, V. (2005). ISO 9001: 2000 and continual quality improvement. Gramedia Pustaka Utama.
Chicago Style (17th ed.) CitationGaspersz, Vincent. ISO 9001: 2000 and Continual Quality Improvement. Gramedia Pustaka Utama, 2005.
MLA (8th ed.) CitationGaspersz, Vincent. ISO 9001: 2000 and Continual Quality Improvement. Gramedia Pustaka Utama, 2005.
Warning: These citations may not always be 100% accurate.