APA (7th ed.) Citation

Tjiptono, F. (2009). Total Quality Management. Andi.

Chicago Style (17th ed.) Citation

Tjiptono, Fandy. Total Quality Management. Andi, 2009.

MLA (8th ed.) Citation

Tjiptono, Fandy. Total Quality Management. Andi, 2009.

Warning: These citations may not always be 100% accurate.