TJIPTONO,Fandy Gregorius Chandra. (2013). Service,Quality & Satisfaction. Andi Offset.
Chicago Style (17th ed.) CitationTJIPTONO,Fandy Gregorius Chandra. Service,Quality & Satisfaction. Andi Offset, 2013.
MLA引文TJIPTONO,Fandy Gregorius Chandra. Service,Quality & Satisfaction. Andi Offset, 2013.
警告:這些引文格式不一定是100%准確.