Payne, A. (1993). Pemasaran Jasa: The essence of service marketing. Andi.
Chicago Style (17th ed.) CitationPayne, Adrian. Pemasaran Jasa: The Essence of Service Marketing. Andi, 1993.
MLA (8th ed.) CitationPayne, Adrian. Pemasaran Jasa: The Essence of Service Marketing. Andi, 1993.
Warning: These citations may not always be 100% accurate.