APA (7th ed.) Citation

TJIPTONO,Fandy. (2012). Service Management. Andi Offset.

Chicago Style (17th ed.) Citation

TJIPTONO,Fandy. Service Management. Andi Offset, 2012.

MLA (8th ed.) Citation

TJIPTONO,Fandy. Service Management. Andi Offset, 2012.

Warning: These citations may not always be 100% accurate.