Model matriks konsumen; Untuk menciptakan supereior customer value

Model matriks konsumen; Untuk menciptakan supereior customer value

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Bibliographic Details
Main Author:	Sugiarto Sitinjak, Tony Durianto, darmandi yunarto, holy icun
Format:	TEXT
Language:	Indonesia
Published:	Gramedia Pustaka Utama 2004
Subjects:	PELAYANAN
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