APA (7th ed.) Citation

Buttle, F. (2007). Customer relationship management; Concepts and tools(manajemen Hubungan Pelanggan). Bayu Media Publishing.

Chicago Style (17th ed.) Citation

Buttle, Francis. Customer Relationship Management; Concepts and Tools(manajemen Hubungan Pelanggan). Bayu Media Publishing, 2007.

MLA (8th ed.) Citation

Buttle, Francis. Customer Relationship Management; Concepts and Tools(manajemen Hubungan Pelanggan). Bayu Media Publishing, 2007.

Warning: These citations may not always be 100% accurate.