Sashkin, M. (1993). Putting total quality management to work: What TQM means, how to use it how to sustain it over the long run. Berrett-Koehler Pub.Inc.
Chicago Style (17th ed.) CitationSashkin, Marshall. Putting Total Quality Management to Work: What TQM Means, How to Use It How to Sustain It over the Long Run. Berrett-Koehler Pub.Inc, 1993.
MLA (8th ed.) CitationSashkin, Marshall. Putting Total Quality Management to Work: What TQM Means, How to Use It How to Sustain It over the Long Run. Berrett-Koehler Pub.Inc, 1993.
Warning: These citations may not always be 100% accurate.