Customer relationship management : creating competitive advantage through win-win relationship strategies
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McGraw-Hill
2001
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stimykpnlib-49592016-08-08 00:00:00Perpustakaan STIM YKPNCustomer relationship management : creating competitive advantage through win-win relationship strategiesStorbacka, Kaj Lehtinen jarme R McGraw-Hill2001TEXT658.81 STO cInggris |
| institution |
STIM YKPN Yogyakarta |
| collection |
Perpustakaan Yogyakarta |
| language |
Inggris |
| description |
|
| format |
TEXT |
| author |
Storbacka, Kaj Lehtinen jarme R |
| spellingShingle |
Storbacka, Kaj Lehtinen jarme R Customer relationship management : creating competitive advantage through win-win relationship strategies |
| author_facet |
Storbacka, Kaj Lehtinen jarme R |
| author_sort |
Storbacka, Kaj Lehtinen jarme R |
| title |
Customer relationship management : creating competitive advantage through win-win relationship strategies |
| title_short |
Customer relationship management : creating competitive advantage through win-win relationship strategies |
| title_full |
Customer relationship management : creating competitive advantage through win-win relationship strategies |
| title_fullStr |
Customer relationship management : creating competitive advantage through win-win relationship strategies |
| title_full_unstemmed |
Customer relationship management : creating competitive advantage through win-win relationship strategies |
| title_sort |
customer relationship management : creating competitive advantage through win-win relationship strategies |
| publisher |
McGraw-Hill |
| publishDate |
2001 |
| callnumber-raw |
658.81 STO c |
| callnumber-search |
658.81 STO c |
| _version_ |
1742521481761390592 |