APA (7th ed.) Citation

KIROM, B. (2012). Mengukur Kinerja Pelayanan dan Kepuasan Konsumen: Service Performance and Customer Satisfaction Measurement. PUSTAKA REKA CIPTA.

Chicago Style (17th ed.) Citation

KIROM, Bahrul. Mengukur Kinerja Pelayanan Dan Kepuasan Konsumen: Service Performance and Customer Satisfaction Measurement. PUSTAKA REKA CIPTA, 2012.

MLA (8th ed.) Citation

KIROM, Bahrul. Mengukur Kinerja Pelayanan Dan Kepuasan Konsumen: Service Performance and Customer Satisfaction Measurement. PUSTAKA REKA CIPTA, 2012.

Warning: These citations may not always be 100% accurate.