D\'agenais,Jean and Carruthers,John. (1985). Creating effective manuals. South-Western Publishing.
Chicago Style (17th ed.) CitationD\'agenais,Jean and Carruthers,John. Creating Effective Manuals. South-Western Publishing, 1985.
MLA (8th ed.) CitationD\'agenais,Jean and Carruthers,John. Creating Effective Manuals. South-Western Publishing, 1985.
Warning: These citations may not always be 100% accurate.