APA (7th ed.) Citation

diana, f. t. d. a. total quality management. Andi Offset.

Chicago Style (17th ed.) Citation

diana, fandy tjiptono dan anastasia. Total Quality Management. Andi Offset.

MLA (8th ed.) Citation

diana, fandy tjiptono dan anastasia. Total Quality Management. Andi Offset.

Warning: These citations may not always be 100% accurate.