NELSON, C. TQM and ISO 9000 for Architects and Designers. McGraw-Hill International Book Company.
Čikaški stil citiranja (17. izdanje)NELSON, Charles. TQM and ISO 9000 for Architects and Designers. McGraw-Hill International Book Company.
MLA način citiranja (8. izdanje)NELSON, Charles. TQM and ISO 9000 for Architects and Designers. McGraw-Hill International Book Company.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.