Similar Items
-
Sevice Operations Management ; strategy, design a-nd delivery
Published: () -
Service Operations Management; Strategy, Design and Delivery
by: HOPE, Christine
Published: (1997) -
Service Operations Management; Strategy, Design and Delivery
by: HOPE, Christine
Published: (1997) -
Service Operations Management Strategy, Design And Delivery Christine Hope, Allan Muhlemann
by: Hope, Christine
Published: (1997) -
Principles of sevices marketing
by: Palmer, Adrian
Published: (2001)