Service Management and Marketing : Managing the Moments of Truth in Service Competition
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| Format: | TEXT |
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Lexington Books
1990
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uiilib-310BKE001534 |
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uiilib-310BKE0015342016-08-08 00:00:00Direktorat Perpustakaan Universitas Islam IndonesiaService Management and Marketing : Managing the Moments of Truth in Service CompetitionGRONROOS, Christian Lexington Books1990TEXT658.8 / Chr / l |
| institution |
Universitas Islam Indonesia |
| collection |
Perpustakaan Universitas Islam Indonesia |
| description |
|
| format |
TEXT |
| author |
GRONROOS, Christian |
| spellingShingle |
GRONROOS, Christian Service Management and Marketing : Managing the Moments of Truth in Service Competition |
| author_facet |
GRONROOS, Christian |
| author_sort |
GRONROOS, Christian |
| title |
Service Management and Marketing : Managing the Moments of Truth in Service Competition |
| title_short |
Service Management and Marketing : Managing the Moments of Truth in Service Competition |
| title_full |
Service Management and Marketing : Managing the Moments of Truth in Service Competition |
| title_fullStr |
Service Management and Marketing : Managing the Moments of Truth in Service Competition |
| title_full_unstemmed |
Service Management and Marketing : Managing the Moments of Truth in Service Competition |
| title_sort |
service management and marketing : managing the moments of truth in service competition |
| publisher |
Lexington Books |
| publishDate |
1990 |
| callnumber-raw |
658.8 / Chr / l |
| callnumber-search |
658.8 / Chr / l |
| _version_ |
1747202804057899008 |