APA (7th ed.) Citation

(2000). Service Management and Operations, 2nd. Ed. Prentice Hall, Inc.

Chicago Style (17th ed.) Citation

Service Management and Operations, 2nd. Ed. Prentice Hall, Inc, 2000.

MLA (8th ed.) Citation

Service Management and Operations, 2nd. Ed. Prentice Hall, Inc, 2000.

Warning: These citations may not always be 100% accurate.