GOETSCH, D. L. (2000). Quality Management: Introduction to Total Quality Management for Production, Processing, and Services. Prentice Hall.
Chicago Style (17th ed.) CitationGOETSCH, David L. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services. Prentice Hall, 2000.
MLA (8th ed.) CitationGOETSCH, David L. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services. Prentice Hall, 2000.
Warning: These citations may not always be 100% accurate.