REICHHELD, F. F. (2006). The Ultimate Question; Driving Good Profits and True Growth. Harvard Business School Press.
Chicago Style (17th ed.) CitationREICHHELD, Frederick F. The Ultimate Question; Driving Good Profits and True Growth. Harvard Business School Press, 2006.
MLA (8th ed.) CitationREICHHELD, Frederick F. The Ultimate Question; Driving Good Profits and True Growth. Harvard Business School Press, 2006.
Warning: These citations may not always be 100% accurate.