Citace podle APA (7th ed.)

BROWN, S. A. (2000). Customer Relationship Management A Strategic Imperative in The World Of e-Business. White Mountain.

Citace podle Chicago (17th ed.)

BROWN, Stanley A. Customer Relationship Management A Strategic Imperative in The World Of E-Business. White Mountain, 2000.

Citace podle MLA (8th ed.)

BROWN, Stanley A. Customer Relationship Management A Strategic Imperative in The World Of E-Business. White Mountain, 2000.

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