The Customer-centered enterprise: how IBM and other world-class companies achieve extraordinary results by putting customers first

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Bibliographic Details
Main Author: Harvey Thompson
Format: Sirkulasi
Language:Inggris
Published: McGraw-Hill 2000
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id uinsukalib-058762
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spelling uinsukalib-0587622009-03-04The Customer-centered enterprise: how IBM and other world-class companies achieve extraordinary results by putting customers firstHarvey ThompsonMANAJEMEN PELANGGANir,c.1-2McGraw-Hill2000Sirkulasixv, 247; 24ir, .01-.02ISBN:0-07-135210-4Inggris
institution Universitas Islam Negeri Sunan Kalijaga
collection Perpustakaan Yogyakarta
language Inggris
topic MANAJEMEN PELANGGAN
spellingShingle MANAJEMEN PELANGGAN
Harvey Thompson
The Customer-centered enterprise: how IBM and other world-class companies achieve extraordinary results by putting customers first
description ir,c.1-2
format Sirkulasi
author Harvey Thompson
author_facet Harvey Thompson
author_sort Harvey Thompson
title The Customer-centered enterprise: how IBM and other world-class companies achieve extraordinary results by putting customers first
title_short The Customer-centered enterprise: how IBM and other world-class companies achieve extraordinary results by putting customers first
title_full The Customer-centered enterprise: how IBM and other world-class companies achieve extraordinary results by putting customers first
title_fullStr The Customer-centered enterprise: how IBM and other world-class companies achieve extraordinary results by putting customers first
title_full_unstemmed The Customer-centered enterprise: how IBM and other world-class companies achieve extraordinary results by putting customers first
title_sort customer-centered enterprise: how ibm and other world-class companies achieve extraordinary results by putting customers first
physical xv, 247; 24
publisher McGraw-Hill
publishDate 2000
callnumber-raw ir, .01-.02
callnumber-search ir, .01-.02
isbn ISBN:0-07-135210-4
_version_ 1741224959306366976