Lenz, V. (1999). The saturn difference: Creating customer loyality in your company. John Willey & Sons.
Chicago Style (17th ed.) CitationLenz, Vicki. The Saturn Difference: Creating Customer Loyality in Your Company. John Willey & Sons, 1999.
MLA (8th ed.) CitationLenz, Vicki. The Saturn Difference: Creating Customer Loyality in Your Company. John Willey & Sons, 1999.
Warning: These citations may not always be 100% accurate.