Katsh, M. E., & Rifkin, J. (2001). Online disputeresolution: Resolfing conflicts in cyberspace. Jossey-Bass.
Chicago Style (17th ed.) CitationKatsh, M. Ethan, and Janet Rifkin. Online Disputeresolution: Resolfing Conflicts in Cyberspace. Jossey-Bass, 2001.
MLA (8th ed.) CitationKatsh, M. Ethan, and Janet Rifkin. Online Disputeresolution: Resolfing Conflicts in Cyberspace. Jossey-Bass, 2001.
Warning: These citations may not always be 100% accurate.