Service Management Fourth Edition (CD-ROM)
File program dalam bentuk: Gambar, Video (Avi), Internet (html), Rtf, PPT, dll; Berisi Folder: 01 Powerpoint Slides, 02 Interactive Quizess, 04 Morgage, 05 Videos, 06 Service Model, 07 Service Model Dro, 08 Pronto Pizza Service, 09 Web Link, da 10 Visit the OMC; Judul dalam kemasan.
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Main Authors: | James Fitzsimmons, Mona Fitzsimmons |
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Format: | Sirkulasi |
Language: | Inggris |
Published: |
McGraw-Hill
2004
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