Usman, Y. M. (2010). Sukses mengelola marketing Mix, CRM, Customer Value, dan Customer Dependency: Kasus pada pemasaran Shopping Center. Alfabeta.
Chicago Style (17th ed.) CitationUsman, Yevis Marty. Sukses Mengelola Marketing Mix, CRM, Customer Value, Dan Customer Dependency: Kasus Pada Pemasaran Shopping Center. Alfabeta, 2010.
MLA (8th ed.) CitationUsman, Yevis Marty. Sukses Mengelola Marketing Mix, CRM, Customer Value, Dan Customer Dependency: Kasus Pada Pemasaran Shopping Center. Alfabeta, 2010.
Warning: These citations may not always be 100% accurate.