Strategi humas dalam menjalin customer relations dan menangani keluhan pelanggan (studi deskriptif kualitatif pada PT. Perusahaan Listrik Negara Area Pelayanan dan Jaringan Yogyakta)
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| Format: | Skripsi |
| Language: | Indonesia |
| Published: |
Fak. Isoshum UIN SUKA
2011
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