Integrasi servqual dan qfd sebagai upaya peningkatan kualitas pelayanan terhadap kepuasan nasabah BPR Jepara Artha
st,1/sgh.c1
Saved in:
| Main Author: | |
|---|---|
| Format: | Skripsi |
| Language: | Indonesia |
| Published: |
Fak. Saintek UIN SUKA
2011
|
| Subjects: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Summary: | st,1/sgh.c1 |
|---|---|
| Physical Description: | xviii, 93; 29 |