Reference and information services in the 21st century: an introduction

समान संसाधन

• Starting and Operating Live Virtual Reference Services
  द्वारा: Marc Meola
  प्रकाशित: (2002)
• Introduction to Reference Work : Reference services and Reference Processes
  प्रकाशित: (1978)
• The virtual reference desk: creating a reference future
  द्वारा: The_Virtual...
  प्रकाशित: (2006)
• Introduction to Library Public Services
  द्वारा: G. Edward Evans, और अन्य
  प्रकाशित: (2009)
• The New York public library desk reference
  द्वारा: The_New_York...
  प्रकाशित: (2002)