Teori dan aplikasi sembilan kunci keberhasilan bisnis jasa: sumber daya manusia, inovasi, dan kepuasan pelanggan
st,3/irh,c.1-3
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| Main Author: | |
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| Format: | Sirkulasi |
| Language: | Indonesia |
| Published: |
Salemba
2012
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| Subjects: | |
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| Summary: | st,3/irh,c.1-3 |
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| Physical Description: | xiv, 152; 24 |
| ISBN: | ISBN:978-979-061-224-2 |