Manajemen pelayanan prima: mencegah pembelotan dan membangun custumer loyality
nr,3/irh,c.1-3/why, c.4-9/ws.c.10-12
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| Main Author: | |
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| Format: | Sirkulasi |
| Language: | Indonesia |
| Published: |
Graha Ilmu
2010
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| Subjects: | |
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| Summary: | nr,3/irh,c.1-3/why, c.4-9/ws.c.10-12 |
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| Physical Description: | xiii, 242; 23 |
| ISBN: | ISBN:978-979-756-635-7 |