Ficalora, J. P., & Cohen, L. (2009). Quality function deployment and six sigma: A QFD hanndbook. Pearson Education, INC.
Chicago Style (17th ed.) CitationFicalora, Joseph P., and Louis Cohen. Quality Function Deployment and Six Sigma: A QFD Hanndbook. Pearson Education, INC, 2009.
MLA (8th ed.) CitationFicalora, Joseph P., and Louis Cohen. Quality Function Deployment and Six Sigma: A QFD Hanndbook. Pearson Education, INC, 2009.
Warning: These citations may not always be 100% accurate.