APA (7th ed.) Citation

Batinggi, A., & Ahmad, B. (2014). Manajemen pelayanan umum. Universitas Terbuka.

Chicago Style (17th ed.) Citation

Batinggi, Achmad, and Badu Ahmad. Manajemen Pelayanan Umum. Universitas Terbuka, 2014.

MLA (8th ed.) Citation

Batinggi, Achmad, and Badu Ahmad. Manajemen Pelayanan Umum. Universitas Terbuka, 2014.

Warning: These citations may not always be 100% accurate.