Analisis pelayanan kualitas Go-jek menggunakan pendekatan servqual, importance performance analysis (IPA), dan potential gain in customer value (PGCV)

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Bibliographic Details
Main Author:	Sam Ryzar Wily Purnansah
Format:	Skripsi
Language:	Indonesia
Published:	Fak. Sains dan Teknologi UIN Sunan Kalijaga 2017
Subjects:	go-jek - pelayanan
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id	uinsukalib-109095
record_format	oai_dc
spelling	uinsukalib-1090952017-08-15Analisis pelayanan kualitas Go-jek menggunakan pendekatan servqual, importance performance analysis (IPA), dan potential gain in customer value (PGCV)Sam Ryzar Wily Purnansahgo-jek - pelayananyt 1./ws.c.1Fak. Sains dan Teknologi UIN Sunan Kalijaga 2017Skripsi102; 29Indonesia
institution	Universitas Islam Negeri Sunan Kalijaga
collection	Perpustakaan Yogyakarta
language	Indonesia
topic	go-jek - pelayanan
spellingShingle	go-jek - pelayanan Sam Ryzar Wily Purnansah Analisis pelayanan kualitas Go-jek menggunakan pendekatan servqual, importance performance analysis (IPA), dan potential gain in customer value (PGCV)
description	yt 1./ws.c.1
format	Skripsi
author	Sam Ryzar Wily Purnansah
author_facet	Sam Ryzar Wily Purnansah
author_sort	Sam Ryzar Wily Purnansah
title	Analisis pelayanan kualitas Go-jek menggunakan pendekatan servqual, importance performance analysis (IPA), dan potential gain in customer value (PGCV)
title_short	Analisis pelayanan kualitas Go-jek menggunakan pendekatan servqual, importance performance analysis (IPA), dan potential gain in customer value (PGCV)
title_full	Analisis pelayanan kualitas Go-jek menggunakan pendekatan servqual, importance performance analysis (IPA), dan potential gain in customer value (PGCV)
title_fullStr	Analisis pelayanan kualitas Go-jek menggunakan pendekatan servqual, importance performance analysis (IPA), dan potential gain in customer value (PGCV)
title_full_unstemmed	Analisis pelayanan kualitas Go-jek menggunakan pendekatan servqual, importance performance analysis (IPA), dan potential gain in customer value (PGCV)
title_sort	analisis pelayanan kualitas go-jek menggunakan pendekatan servqual, importance performance analysis (ipa), dan potential gain in customer value (pgcv)
physical	102; 29
publisher	Fak. Sains dan Teknologi UIN Sunan Kalijaga
publishDate	2017
_version_	1741232962465169408

Analisis pelayanan kualitas Go-jek menggunakan pendekatan servqual, importance performance analysis (IPA), dan potential gain in customer value (PGCV)

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