Analisis pelayanan kualitas Go-jek menggunakan pendekatan servqual, importance performance analysis (IPA), dan potential gain in customer value (PGCV)
yt 1./ws.c.1
Saved in:
Main Author: | Sam Ryzar Wily Purnansah |
---|---|
Format: | Skripsi |
Language: | Indonesia |
Published: |
Fak. Sains dan Teknologi UIN Sunan Kalijaga
2017
|
Subjects: | |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Legalitas pelaksanaan layanan go-car PT. Go-jek Indonesia
by: Putri Setyaningsih
Published: (2016) -
Perlindungan hukum terhadap pengemudi go-jek atas pesanan fiktif di kota Yogyakarta
by: Wong Agung Waliyullah
Published: (2020) -
Analisis KUalitas Pelayanan Klinik Kesehatan Dengan Metode Serqual Dan PGCV (Potential Gain Customer Value)
by: Bawono, Baju
Published: (2011) -
Go Blog
by: Assep P. Mulyanto
Published: (2009) -
Analisis kualitas layanan terhadap kepuasan konsumen menggunakan metode Importance Performance Analysis ( IPA ) dan potential Gain Customer Value ( PGCV ) ( studi kasus : kafe Gandroeng kopi, Sleman, Yogyakarta )
by: Dimas Adji Saputra
Published: (2023)