APA (7th ed.) Citation

Kasmir. (2017). Customer services excellent: Teori dan praktik. Rajawali Pers.

Chicago Style (17th ed.) Citation

Kasmir. Customer Services Excellent: Teori Dan Praktik. Rajawali Pers, 2017.

MLA (8th ed.) Citation

Kasmir. Customer Services Excellent: Teori Dan Praktik. Rajawali Pers, 2017.

Warning: These citations may not always be 100% accurate.