Difficult_coversations. (2016). Difficult coversations: Craft a clear message manage emotions focus on a solution. Harvard Business Review Press.
Chicago Style (17th ed.) CitationDifficult_coversations. Difficult Coversations: Craft a Clear Message Manage Emotions Focus on a Solution. Harvard Business Review Press, 2016.
MLA (8th ed.) CitationDifficult_coversations. Difficult Coversations: Craft a Clear Message Manage Emotions Focus on a Solution. Harvard Business Review Press, 2016.
Warning: These citations may not always be 100% accurate.