Kotter, J. P., & Cohen, D. S. (2002). The heart of change: Real life stories of how people change their organizations. Harvard Businecss Review Press.
Chicago Style (17th ed.) CitationKotter, John P., and Dan S. Cohen. The Heart of Change: Real Life Stories of How People Change Their Organizations. Harvard Businecss Review Press, 2002.
MLA (8th ed.) CitationKotter, John P., and Dan S. Cohen. The Heart of Change: Real Life Stories of How People Change Their Organizations. Harvard Businecss Review Press, 2002.
Warning: These citations may not always be 100% accurate.