Analisis kualitas pelayanan terhadap kepuasan pelanggan menggunakan metode service Quality (servqual) dan Importance Performance Analysis (IPA) (studi kasus di Bengkel Motor RYZ Purwakarta)
et,1/isr. c.1
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| Main Author: | |
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| Format: | Skripsi |
| Language: | Indonesia |
| Published: |
Fak. Sains dan Teknologi Universitas Islam Negeri Sunan Kalijaga
2023
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| Subjects: | |
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| Summary: | et,1/isr. c.1 |
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| Physical Description: | xvii, 86 hlm.; 16x24 |