Peningkatan kualitas pelayanan dengan menggunakan model service performance ( Servperf ) dan metode customer Satisfaction Index ( CSI ) studi kasus : Kafe ABC
et,1/adil,c.1
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Main Author: | Dwi Ramadhani |
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Format: | Skripsi |
Language: | Indonesia |
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Fak. Sains dan Teknologi Universitas Islam Negeri Sunan Kalijaga
2023
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