APA (7th ed.) Citation

<HINTON, T. &. W. S. Customer focused quality. Prentice-Hall, Inc.

Chicago Style (17th ed.) Citation

<HINTON, Tom & W. Schreffer>. Customer Focused Quality. Prentice-Hall, Inc.

MLA (8th ed.) Citation

<HINTON, Tom & W. Schreffer>. Customer Focused Quality. Prentice-Hall, Inc.

Warning: These citations may not always be 100% accurate.