Creech, B. (1996). Lima Pilar Manajemen Mutu terpadu TQM: Cara Membuat Total Quality Ma. Binarupa Aksara.
Chicago Style (17th ed.) CitationCreech, Bill. Lima Pilar Manajemen Mutu Terpadu TQM: Cara Membuat Total Quality Ma. Binarupa Aksara, 1996.
MLA (8th ed.) CitationCreech, Bill. Lima Pilar Manajemen Mutu Terpadu TQM: Cara Membuat Total Quality Ma. Binarupa Aksara, 1996.
Warning: These citations may not always be 100% accurate.