Finch, L. (2004). Menjadi customer service representative yang sukses. Saint Joseph's University.
Chicago Style (17th ed.) CitationFinch, Llyod. Menjadi Customer Service Representative Yang Sukses. Saint Joseph's University, 2004.
MLA (8th ed.) CitationFinch, Llyod. Menjadi Customer Service Representative Yang Sukses. Saint Joseph's University, 2004.
Warning: These citations may not always be 100% accurate.