Sitinjak, T. (2004). Model matriks konsumen untuk menciptakan superior customer value. Saint Joseph's University.
Chicago Style (17th ed.) CitationSitinjak, Tony. Model Matriks Konsumen Untuk Menciptakan Superior Customer Value. Saint Joseph's University, 2004.
MLA (8th ed.) CitationSitinjak, Tony. Model Matriks Konsumen Untuk Menciptakan Superior Customer Value. Saint Joseph's University, 2004.
Warning: These citations may not always be 100% accurate.