APA (7th ed.) Citation

Barnes, J. G. (2001). Secrets of customer relationship management: Rahasia manajemen hubungan pelanggan. Saint Joseph's University.

Chicago Style (17th ed.) Citation

Barnes, James G. Secrets of Customer Relationship Management: Rahasia Manajemen Hubungan Pelanggan. Saint Joseph's University, 2001.

MLA (8th ed.) Citation

Barnes, James G. Secrets of Customer Relationship Management: Rahasia Manajemen Hubungan Pelanggan. Saint Joseph's University, 2001.

Warning: These citations may not always be 100% accurate.