APA (7th ed.) Citation

Fitzsimmons, J. A. (2001). Service management operations, strategy, and information teachnology. Saint Joseph's University.

Chicago Style (17th ed.) Citation

Fitzsimmons, James A. Service Management Operations, Strategy, and Information Teachnology. Saint Joseph's University, 2001.

MLA (8th ed.) Citation

Fitzsimmons, James A. Service Management Operations, Strategy, and Information Teachnology. Saint Joseph's University, 2001.

Warning: These citations may not always be 100% accurate.