Peppard, J. (1997). The Essence of Business Process Re-Engineering. Andi.
Chicago Style (17th ed.) CitationPeppard, Joe. The Essence of Business Process Re-Engineering. Andi, 1997.
MLA (8th ed.) CitationPeppard, Joe. The Essence of Business Process Re-Engineering. Andi, 1997.
Warning: These citations may not always be 100% accurate.