Martin, W. B. (2002). Quality service: Wahat every hospitality manager needs to know. Prentice Hall.
Chicago Style (17th ed.) CitationMartin, William B. Quality Service: Wahat Every Hospitality Manager Needs to Know. Prentice Hall, 2002.
MLA (8th ed.) CitationMartin, William B. Quality Service: Wahat Every Hospitality Manager Needs to Know. Prentice Hall, 2002.
Warning: These citations may not always be 100% accurate.