APA (7th ed.) Citation

Oakland, J. S. (1994). Cases in Total Quality Management. Butterworth-Heinemann Ltd.

Chicago Style (17th ed.) Citation

Oakland, John S. Cases in Total Quality Management. Butterworth-Heinemann Ltd, 1994.

MLA (8th ed.) Citation

Oakland, John S. Cases in Total Quality Management. Butterworth-Heinemann Ltd, 1994.

Warning: These citations may not always be 100% accurate.