APA (7th ed.) Citation

Yoeti, O. A. (1999). Customer service cara efektif memuaskan pelanggan. Saint Joseph's University.

Chicago Style (17th ed.) Citation

Yoeti, Oka A. Customer Service Cara Efektif Memuaskan Pelanggan. Saint Joseph's University, 1999.

MLA (8th ed.) Citation

Yoeti, Oka A. Customer Service Cara Efektif Memuaskan Pelanggan. Saint Joseph's University, 1999.

Warning: These citations may not always be 100% accurate.